Program Support Assistant (FCCO) Internal
Duties of the position include and are not limited to:
Reviews and approves consults for VA Community Care from VA healthcare providers, screening for appropriateness, compliance with Non-VA Care Coordination (NVCC) policy, duplication and other identified expectations. Ensures legal requirements governing eligibility and entitlement are met and renders decisions on eligibility independently and in collaboration with other non-VA medical care staff. Interprets policy for patients, their families, agency employees and Veterans service organizations. Prepares necessary authorization documents for vendors and patients. Has extensive phone contact with Veteran patients who have authorized or emergent episodes of non VA medical care to facilitate Ensures appropriate documentation is maintained in VA records. Coordinate receipt of proper medical documentation from admission and outpatient care sources. Alerts appropriate clinical providers for availability of non-VA Medical care documentation to ensure appropriate hand-off occur between VA and non-VA providers. Collaborates with Veteran patient and non-VA medical care providers regarding authorized non-VA medical care. Coordinates scheduling between Veteran patient and vendors Tracks appointments to facilitate the progress of patient's care. Appropriately refers clinical concerns associated with non-VA care episode to RN Case Manager. Has extensive phone contact with Veteran patients who have authorized or emergent episodes of non-VA care. Coordinates the interaction of the Veteran Patient with the non-VA vendor. Addresses Veteran's concerns regarding additional services, ensuring when necessary the authorization is amended Serves as initial contact point of contact for any questions the Veteran patient may have during the entire episode of authorized medical care. Researches billing issues for patients and forward to appropriate department. Collaborates daily with the RN Case Managers to facilitate appropriate case management of authorized episodes of non-VA medical care. Other duties as assigned. Work Schedule:
Various tours of duties; may include days, evenings, weekends and/or holidays as needed. Telework:
Negotiable after 1 year. Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant (FCCO) Internal/PD04391A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/13/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled such as experience as a Voucher Examiner that equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in Federal service. Examples of specialized experience include:
Skill in applying rules of procedures concerning eligibility and benefits of medical care, receiving and approving consults, preparing authorizations for medical care and knowledge of the Mission Act Medical Care. To receive credit for these skills, they must be documented in your resume. Education:
As a general rule, education is not creditable above the GS-05 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position. You will be rated on the following Competencies for this position:
Analytical ThinkingCommunicationDecision Support Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
This work is sedentary and includes walking, standing ,bending, talking on the telephone and in person, carrying light items such as papers, books and training materials within the VA Southern Nevada Healthcare System. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Reviews and approves consults for VA Community Care from VA healthcare providers, screening for appropriateness, compliance with Non-VA Care Coordination (NVCC) policy, duplication and other identified expectations. Ensures legal requirements governing eligibility and entitlement are met and renders decisions on eligibility independently and in collaboration with other non-VA medical care staff. Interprets policy for patients, their families, agency employees and Veterans service organizations. Prepares necessary authorization documents for vendors and patients. Has extensive phone contact with Veteran patients who have authorized or emergent episodes of non VA medical care to facilitate Ensures appropriate documentation is maintained in VA records. Coordinate receipt of proper medical documentation from admission and outpatient care sources. Alerts appropriate clinical providers for availability of non-VA Medical care documentation to ensure appropriate hand-off occur between VA and non-VA providers. Collaborates with Veteran patient and non-VA medical care providers regarding authorized non-VA medical care. Coordinates scheduling between Veteran patient and vendors Tracks appointments to facilitate the progress of patient's care. Appropriately refers clinical concerns associated with non-VA care episode to RN Case Manager. Has extensive phone contact with Veteran patients who have authorized or emergent episodes of non-VA care. Coordinates the interaction of the Veteran Patient with the non-VA vendor. Addresses Veteran's concerns regarding additional services, ensuring when necessary the authorization is amended Serves as initial contact point of contact for any questions the Veteran patient may have during the entire episode of authorized medical care. Researches billing issues for patients and forward to appropriate department. Collaborates daily with the RN Case Managers to facilitate appropriate case management of authorized episodes of non-VA medical care. Other duties as assigned. Work Schedule:
Various tours of duties; may include days, evenings, weekends and/or holidays as needed. Telework:
Negotiable after 1 year. Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant (FCCO) Internal/PD04391A Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 02/13/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the position to be filled such as experience as a Voucher Examiner that equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in Federal service. Examples of specialized experience include:
Skill in applying rules of procedures concerning eligibility and benefits of medical care, receiving and approving consults, preparing authorizations for medical care and knowledge of the Mission Act Medical Care. To receive credit for these skills, they must be documented in your resume. Education:
As a general rule, education is not creditable above the GS-05 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position. You will be rated on the following Competencies for this position:
Analytical ThinkingCommunicationDecision Support Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
This work is sedentary and includes walking, standing ,bending, talking on the telephone and in person, carrying light items such as papers, books and training materials within the VA Southern Nevada Healthcare System. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$39,502 to $51,353 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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